FAQs

Frequently Asked Questions

You can call CCSYR at 905-770-7040, email ccsyr@ccsyr.org, or book an appointment online at ccsyr.org/booking. You can also use the contact form on this page.

CCSYR is a nonprofit agency. We aim to provide accessible counselling services to all York Region residents.
Fees are charged on a sliding scale according to each client’s household income. No one is turned away for financial reasons. Proof of income may be required to ensure fairness to all clients.

No, our services are for all individuals and their families, regardless of their religion, country of origin or immigration status. Contact us today to explore our services and understand how we can support you.

CCSYR offers dedicated online study groups for IMGs preparing for the MCCQE1 and NAC OSCE exams, as well as peer networking and professional community-building activities for IENs. CCSYR has supported internationally educated health professionals since 2010.
We don't pay for volunteering work.
Community Engagement at CCSYR includes programs that help newcomers build English communication skills, professional networks, social connections, and access to community resources. Programs include English Conversation Circles, IEHP Study Groups, One-to-One Family Matching, Well-Being Navigation activities, and Indigenous-Newcomer Connection events.

Counselling is having conversations with a counsellor to explore your thoughts and feelings during a time of transition or difficulty in your life.
Our counsellors are registered through the College of Registered Psychotherapists of Ontario (CRPO) and the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

We offer services in 40+ languages, please call to inquire.

We offer services in 40+ languages including:

  • English
  • Arabic
  • Chinese Simplified
  • Chinese Traditional
  • Farsi
  • French
  • Korean
  • Russian
  • Tagalog
  • Turkish
  • Urdu
Programs run at multiple Welcome Centres across York Region — including Richmond Hill, Newmarket, Vaughan, and Markham — as well as at public libraries including Aurora Public Library and Richvale Library. Some programs are also available online.
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