We are committed to providing excellent services to our clients and staff.

we have been offering our clients settlement and counselling services with a deep understanding of their cultural and linguistic needs.

Learn More About Us

Empowering Newcomers: Our 3-Step Approach


Needs and Assets Assessment and Referral Services (NAARS)

We use thorough methods to assess your needs. We listen with a culturally appropriate understanding to identify your unique challenges and goals.

Ongoing Empowerment and Support

It’s not a one-time consultation. We are here to build long-term relations and support you throughout your journey to success and empowerment.

Community Connection

Our broad range of services are meant to address your diverse needs, whether for settlement, counselling, employment, or community engagement.

Community Blog

6 Mar

Social Prescribing: How We Implement the Model Successfully

In this podcast, our staff explains what social prescribing means and...

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Yes, you can use our services via telephone and video conferencing. You can also visit us in person for face-to-face interaction.

No, our services are for all individuals and their families, regardless of their religion, country of origin or immigration status. Contact us today to explore our services and understand how we can support you.

We offer services in various languages that listed in below:

  • English
  • Arabic
  • Chinese Simplified
  • Chinese Traditional
  • Farsi
  • French
  • Korean
  • Russian
  • Tagalog
  • Turkish
  • Urdu

Our counselling and settlement services are available across nine municipalities in the York region. You can also reach us through your homeschool and public libraries within the York region. Or simply dial us today or visit any of our locations closest to you to use the support and resources available.