Job Openings

CCSYR: At CCSYR, we reach out to support, counsel and guide individuals and families from diverse backgrounds and faiths. We recognize the dignity and worth of each individual, regardless of faith, background or ethnicity and provide a variety of programs and services that enable all citizens, newcomers, and refugees to participate fully in the social, economic, political, and cultural life within their communities.

Our team is passionate to make a meaningful impact through helping those who are in need and are truly valued for who they are and what they contribute.

Position Overview: The Director of Operations is a key member of the senior leadership team and is responsible for overseeing and managing support functions within the organization, including finance, HR, and Information Technology. This position plays a critical role in providing strategic direction and guidance to ensure efficient and effective operations across these key areas. The Director of Operations will collaborate with managers, executive leadership, and stakeholders to develop and implement strategies that align with the organization's goals and objectives.

Duties and Responsibilities:

Leadership and Strategy:

• Provide strategic leadership and vision for support functions, aligning them with the organization's overall strategic objectives.
• Collaborate with executive leadership and support function Managers to develop and implement policies, procedures, and best practices that enhance the effectiveness and efficiency of support functions.
• Identify opportunities for process improvement and implement strategies to optimize support services.
• Lead the development and execution of short-term and long-term plans to support the organization's growth and sustainability.

Financial Management:

• Oversee the financial activities of the organization, including budgeting, forecasting, financial reporting, and risk management.
• Ensure compliance with financial regulations and reporting requirements.
• Work closely with the finance department to provide accurate and timely financial information for decision-making purposes.
• Monitor financial performance, identify variances, and take corrective actions when necessary.

Human Resources:

• Provide strategic guidance and support to the HR department in areas such as talent acquisition, employee relations, performance management, training and development, and compensation and benefits.
• Collaborate with HR to develop and implement HR policies and procedures that align with legal requirements and best practices.
• Support the development and maintenance of a positive work culture that promotes employee engagement, diversity, and inclusion.

Information Technology:

• Oversee the IT department to ensure the organization's technology infrastructure and systems are secure, efficient, and aligned with business needs.
• Manage implementation of IT strategies that support the organization's growth and digital transformation.
• Collaborate with IT manager to assess and implement emerging technologies that enhance operational efficiency and competitive advantage.

What you need to succeed:

Education/Credentials:

• Bachelor's degree in business administration, human resources, finance, or a related field (master’s degree preferred).
• MBA, CPA and/or CHRP is an asset.

Leadership experience:

• 7-10 years of proven experience in a senior leadership role overseeing multiple support functions.

  Skills:

• Strong understanding of finance, HR, IT, principles and practices.
• Excellent leadership and decision-making skills, with the ability to influence and drive change.
• Strategic thinking and the ability to translate business goals into actionable plans.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Analytical mindset with the ability to analyze complex information and make data-driven decisions.
• Knowledge of relevant laws, regulations, and industry trends in the areas of finance, HR, IT, marketing, and quality assurance
• Understanding and strict adherence to Accessibility for Ontarians with Disabilities Act (AODA).
• Fluency in a second language.

Nice to Have:

• Familiarity with the operations and funding of a Community Services Agency.
• Ability to occasionally work flexible hours, evenings and weekends.

Other Requirements:

• Successful candidates will be asked to provide successful Vulnerable Sector Criminal Records check.

Job Location: Various locations across the York Region

Accessibility, Accommodation and EEO statement: CCSYR is committed to creating an inclusive environment where all team members, candidates and clients feel like they belong. We seek applicants with a wide range of abilities and thrive to provide an accessible candidate experience. If you need accommodation, please let us know.

CCSYR is an inclusive and equal opportunity employer and is committed to providing a diverse and welcoming workplace for all employees. We value the unique perspectives and experiences that individuals from all backgrounds bring to our organization, and we recognize that diversity in our workforce is essential for our continued success and are committed to ensuring that every employee feels respected, supported, and valued.

We welcome applicants of all races, ethnicities, gender assignment, gender identity or gender expression (including non-binary), sexual orientations, ages, religions, disabilities, and any other basis protected by all applicable laws.

Location: Richmond Hill, York Region, Ontario

Position Type: Full-time/Part-time, Contract (until March 2025)

Reports To: Marketing and Communications Manager

Work Arrangement: Hybrid (combination of remote work and in-office at Richmond Hill location)

Job Summary:

The Marketing and Communications Assistant will support the Marketing and Communications team in executing strategies to enhance the visibility, engagement, and understanding of CCSYR’s mission and programs. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks in a dynamic environment.

Key Responsibilities:

1. Content Creation and Management:
   1. Assist in the creation, editing, and distribution of marketing materials, including newsletters, brochures, social media content, blog posts, and press releases.
   2. Maintain and update the organization’s website with current information, events, and stories.
   3. Capture and edit photos and videos for promotional use.
   4. Create and maintain a media library of photos, videos, and other marketing materials.
   5. Produce photos and videos to support events and campaigns.
2. Research and Documentation:
   1. Assist in the development and maintenance of marketing and communications plans.
   2. Support the preparation of reports, presentations, and other communications materials.
3. Communications Support:
   1. Coordinate with multiple teams across the agency to support day-to-day operations and tasks of the Marketing and Communications Team
   2. Work closely with other team members and departments to identify and support their marketing needs.
   3. Collaborate on the development and implementation of digital marketing campaigns
   4. Lead and execute all the print orders
   5. Assist in managing projects
4. Communications:
   1. Support responding to inquiries from internal and external stakeholders in a timely and professional manner.
   2. Support the development and distribution of internal communications to staff and volunteers.
5. Administrative Support:
   1. Provide administrative support to the Marketing and Communications Manager as needed.
   2. Maintain organized records and files related to marketing and communications activities.

Qualifications:

1. Education: Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
2. Experience: 2/3 years of experience in marketing, communications, or a related field is preferred.
3. Skills:
   1. Strong written and verbal communication skills.
   2. Proficiency in content writing for various platforms (e.g., website, newsletter, ads) with SEO foundational knowledge.
   3. Basic graphic design skills and familiarity with design software (e.g., Adobe Creative Suite, Canva).
   4. Working knowledge of video-editing and photo-editing tools.
   5. Familiarity with email marketing tools (e.g. Mailchimp) and Google Ads is a plus.
   6. Ability to manage multiple projects and meet deadlines.
   7. Strong organizational skills and attention to detail.
4. Personal Attributes:
   1. Creative and innovative thinker.
   2. Collaborative and team-oriented.
   3. Enthusiastic about CCSYR’s mission and values.

Working Conditions:

• Hybrid work arrangement with a combination of remote work and in-office at Richmond Hill location.
• Office environment with occasional off-site events.

Application Process:

Interested candidates should submit a resume, cover letter, and portfolio or examples of previous work to amajumdar@ccsyr.org.

Are you a Certified Public Accountant (CPA) passionate about making a difference? We are looking for dedicated individuals to join our board to advise on financial matters and play a critical role in guiding our organization's financial decisions to ensure compliance and transparency.

If you are a CPA interested in contributing your skills and knowledge to a meaningful cause, please contact us at Volunteer@ccsyr.org . We look forward to discussing this exciting opportunity with you.

Hiring Volunteer Board of Directors CCSYR is a non-profit organization, and our vision is helping individuals, and their families thrive and grow in relationship with one another and within our community.  Our aim is “reaching out to all”.  CCSYR’s four core service streams include: counselling, settlement, employment, and community engagement.  We are the sole settlement service provider across both school boards and libraries in York Region.  Additionally, we are one of five lead agencies that operate the Welcome Centres in York Region. POSITIONS: As a member of the Board, you will bring your skills, experience, passion and commitment to empowering individuals and families for a stronger future. The Board is currently seeking additional members with various skills and backgrounds to support and complement the skills of our current Board members. Volunteers with expertise in the areas of:

• Human Resources
• Legal
• CPA
• Finance
• Marketing & Communications
• Fundraising
• Leadership & Strategic Planning
• Nurses, Physicians & Engineers
• Youth Workers

EQUITY AND INCLUSION: We encourage applicants from a range of backgrounds, abilities, gender, gender identity, race, ethnicity, sexual orientation, age, faith, creed and newcomer status. We are continually striving to have a Board that reflects the diversity of our communities. KEY ACCOUNTABILITIES:

• Participate in board discussions and contribute ideas to the board in order to advance the impact of Catholic Community Services of York Region
• Attend all Board and committee meetings and functions such as special events
• Be informed about the organization’s mission, services, policies and programs
• Review agenda and supporting materials prior to Board and committee meetings and raise concerns prior to the meeting
• Constructively contribute in Board and committee discussions
• Serve on committees or working groups and offer to take on special assignments
• Act as an advocate for the organization
• Suggest possible nominees to the Board who can make significant contributions to the work of the Board and the organization
• Follow Conflict of Interest and Confidentiality policies
• Assist the Board in carrying out its fiduciary responsibilities such as reviewing the organization’s annual financial statements
• Abide by CCSYR’s Board of Directors’ Code of Conduct.

TERM: 2-year term commitment 3-6 hour monthly commitment and hybrid meetings APPLICATION PROCESS: Email your Resume and cover letter to Volunteer@ccsyr.org Clearly state your interest in either a Board position and/or a Committee role. Applicants who are the most closely aligned with our priorities will be invited to interview.