Conselling FAQ

Yes, you can use our services via telephone and video conferencing. You can also visit us in person for face-to-face interaction.

No, our services are for all individuals and their families, regardless of their religion, country of origin or immigration status. Contact us today to explore our services and understand how we can support you.

We offer services in 40+ languages including:

  • English
  • Arabic
  • Chinese Simplified
  • Chinese Traditional
  • Farsi
  • French
  • Korean
  • Russian
  • Tagalog
  • Turkish
  • Urdu

Our counselling and settlement services are available across nine municipalities in the York region. You can also reach us through your homeschool and public libraries within the York region. Or simply dial us today or visit any of our locations closest to you to use the support and resources available.

Yes, virtual counselling via telephone and video conferencing are available, as well as in-person counselling.

Counselling is having conversations with a counsellor to explore your thoughts and feelings during a time of transition or difficulty in your life.
Our counsellors are registered through the College of Registered Psychotherapists of Ontario (CRPO) and the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

CCSYR is a nonprofit agency. We aim to provide accessible counselling services to all York Region residents.
Fees are charged on a sliding scale according to each client’s household income. No one is turned away for financial reasons. Proof of income may be required to ensure fairness to all clients.

We offer services in 40+ languages, please call to inquire.