Visit us at the Welcome Centres for settlement services in over 30 languages. Our friendly and experienced settlement staff can listen to your worries with confidentiality and understand your needs. Whether you are a permanent resident or a refugee, you can get free consultation for healthcare, housing, education and training, employment, childcare, child tax benefits, personal finance, social assistance, immigration and citizenship, legal support and many more.
You can spot our settlement counsellors in five Welcome Centres in Richmond Hill, Vaughan, Markham (two Centres) and Newmarket. Our staff can also guide you with Welcome Centres’ programs and services, some of which are free for immigrants and refugees.
Individual and group sessions:
- Information suiting your unique settlement and integration process
- Referral and service linking to government and community resources
- Interpretation and cultural understanding
Settlement Counsellors help with:
- Information about public health, legal, transportation and other essential services
- Language assessment and language training support
- Community connections and volunteering opportunities
- Accreditation and job search
- Paperwork for applications
- School enrolment
- Housing
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FAQ
Do you offer virtual counselling and settlement services?
Yes, you can use our services via telephone and video conferencing. You can also visit us in person for face-to-face interaction.
Do I have to be Catholic to use your services?
No, our services are for all individuals and their families, regardless of their religion, country of origin or immigration status. Contact us today to explore our services and understand how we can support you.
What languages are the services available in?
We offer services in 40+ languages including:
- English
- Arabic
- Chinese Simplified
- Chinese Traditional
- Farsi
- French
- Korean
- Russian
- Tagalog
- Turkish
- Urdu
How do I access to counselling and settlement services?
Our counselling and settlement services are available across nine municipalities in the York region. You can also reach us through your homeschool and public libraries within the York region. Or simply dial us today or visit any of our locations closest to you to use the support and resources available.