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Helping individuals and their families thrive and grow in relationship with one another and within our community.
years providing programs and services to culturally diverse clients and their families in York Region.
We reach out to support, counsel and guide individuals and families from diverse backgrounds and faiths. Inspired by the “Key Principles of Catholic Social Teaching”, we recognize the dignity and worth of each individual. We provide a broad array of programs and services that enable all citizens, immigrants, newcomers and refugees to participate fully in the social, economic, political and cultural life of our community.
Respect
We acknowledge and accept the inherent dignity and rights of every individual, practicing mutual respect in all we do.
Compassion
We believe in serving all people from diverse communities with sensitivity and caring.
Accountability
We accept responsibility to provide service excellence and to act with integrity in every encounter with our colleagues, clients, funders and stakeholders. We are authentic, upholding our mission in all we do. We exercise good governance and we are fiscally responsible, accountable and transparent.
Collaboration
We believe in a spirit of collaboration. We value our partnership with our community and believe in working together and sharing common values and goals to meet the needs of our community.
Professional Excellence
We always act professionally, taking pride in our work and our conduct and we continuously implement best practices in all that we do. Our programs and services are of the highest quality. Our programs are evidence-based, relevant and effective in addressing the needs of our community.
Social Justice and Solidarity
We believe every person has a fundamental right to life and to the necessities of life. We are our brothers’ and sisters’ keepers, wherever they live. We are one human family, whatever our differences. Solidarity means that ‘loving our neighbours’ has global dimensions in an interdependent world. Our actions are to best serve the common good.
Responsive and Focused on Client Service
We use the human touch in all we do. We are action oriented and dedicated to meeting the needs of our clients and our partners. We do what we say and we act with energy and enthusiasm.
Stewardship
We show our respect for the earth and act as good stewards of the environment by doing our part to reduce our footprint and create a sustainable world.
Latest News
Unlocking the Potential of Strategic Partnerships and Employment Support for Newcomers
In this podcast, Martha Samer, Manager of Employment Services highlights how...
FAQ's
How can I access the services provided by the Welcome Centre?
By dialing the toll free number 1-800-263-2075 Ext. 201 you will be booked with one of the settlement counsellors. Based on your needs and eligibility, we will refer you to Welcome Centre services. Click here to know more.
What should I know about the School System in Ontario?
We help families with school registration process and understanding the elementary and secondary school system. Click here for support
How can I use the library to improve my English skills?
We have group sessions on how to use library resources for improving English, for job searching, etc. click here to see our event calendar.
Where can I find support during difficult times?
We have professional counsellors to support you during difficult times. We provide support to people experiencing loneliness, low self-esteem, anxiety, depression, relationship issues, and more. Click here to learn more.
Leonilda Baston-PateyExecutive Director