Case Management

Sometimes, the challenges you face may be complex and multifaceted. We recognize this complexity and provide Case Management Services. In Case Management, our counsellor will work with you to ensure all important aspects are covered for fulfilling your needs and wellbeing. This may include counselling, identifying community resources that you can benefit from, and outreaching to other agencies and different levels of government bodies to advocate on your behalf.

HAVE A QUESTION? PLEASE CALL:
TOLL FREE: 1-800-263-2075 EXT. 241
LOCAL: 905-770-7040 EXT. 241
EMAIL: COUNSELLING@ccsyr.org

Once you are registered to our Case Management, a counsellor will meet with you for an assessment. Together, you will identify and understand your needs and goals, and develop an individual care plan. Your counsellor will use professional knowledge and network to support you every step of the way in achieving your goals and wellbeing.

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To inquire, sign up, or refer clients to our Case Management Services,
please call 905-770-7040 ext. 241
(toll free 1-800-263-2075)

    I wish to inquire about Counselling Services. Please contact me.

    Counselling FAQ’s

    • What languages are the services available in?

      We offer services in various languages, please call to inquire.

    • Are virtual services available?

      Yes, virtual services via telephone and video conferencing are available, as well as in-person case management services.

    CCSYR is a Family Service Agency accredited by the Canadian Centre for Accreditation.

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