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Respect

We acknowledge and accept the inherent dignity and rights of every individual, practicing mutual respect in all we do.

Compassion

We believe in serving all people from diverse communities with sensitivity and caring.

Accountability

We accept responsibility to provide service excellence and to act with integrity in every encounter with our colleagues, clients, funders and stakeholders. We are authentic, upholding our mission in all we do. We exercise good governance and we are fiscally responsible, accountable and transparent.

Collaboration

We believe in a spirit of collaboration. We value our partnership with our community and believe in working together and sharing common values and goals to meet the needs of our community.

Professional Excellence

We always act professionally, taking pride in our work and our conduct and we continuously implement best practices in all that we do. Our programs and services are of the highest quality. Our programs are evidence-based, relevant and effective in addressing the needs of our community.

Social Justice and Solidarity

We believe every person has a fundamental right to life and to the necessities of life. We are our brothers’ and sisters’ keepers, wherever they live. We are one human family, whatever our differences. Solidarity means that ‘loving our neighbours’ has global dimensions in an interdependent world. Our actions are to best serve the common good.

Responsive and Focused on Client Service

We use the human touch in all we do. We are action oriented and dedicated to meeting the needs of our clients and our partners. We do what we say and we act with energy and enthusiasm.

Stewardship

We show our respect for the earth and act as good stewards of the environment by doing our part to reduce our footprint and create a sustainable world.